Position: Hotel Receptionist
Company: Summer Breeze
Employment Type: Full-Time
Location: Dubai
Posted: November 2, 2024
Salary: AED 3,000.00 - AED 4,500.00 / Monthly
Experience Required: Minimum 2 Years
Education: High School
Job Description:
Summer Breeze is seeking a Hotel Front Desk Agent to be the first point of contact for our guests and oversee all aspects of their accommodation. If you excel in customer service and have experience in the hotel industry, we want to meet you!
Responsibilities:
- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Inform guests about payment methods and verify credit card information.
- Register guests and collect necessary details (e.g., contact information, stay dates).
- Welcome guests upon arrival and assign rooms.
- Provide information about hotel amenities, available rooms, and rates.
- Address client complaints promptly and professionally.
- Collaborate with housekeeping to ensure rooms are clean and ready for guests.
- Confirm group reservations and arrange personalized services for VIP guests and event attendees.
- Upsell additional facilities and services when appropriate.
- Maintain updated records of bookings and payments.
To apply, please send your CV to: hr.tanyaas@gmail.com
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